If you discover a platform rule violation, you can report it in several ways: 1. 'Report' button on the listing page: — Click the flag icon button — Select the complaint reason from the list — Add a description of the issue — Submit the complaint 2. Complaint about an agent or user profile: — On the profile page, click 'Report' — Specify the reason and description 3. Feedback: — Write to us via the form on the 'Contact' page — Include a link to the problematic listing We review all complaints within 48 hours.

Signs of a fraudulent listing: — Price significantly below market value (30-50% or more) — Seller requests prepayment without a personal viewing — Contact details are unavailable or frequently change — Photos look like stock images or don't match the description — Seller avoids meeting and property viewing — Payment demanded through unverified payment systems — Urgency and pressure to make a decision If you notice a suspicious listing, report it immediately and never transfer money. We'll promptly verify the listing and take action.

If your photos, descriptions, or other materials are used without your permission: 1. Prepare proof of authorship: — Original photo files with metadata — Links to original publication — Any documents confirming authorship 2. Submit a removal request: — Via the feedback form on the 'Contact' page — Include a link to the infringing listing — Attach proof We'll review the request within 72 hours. Upon confirmed violation, materials will be removed and the violator will receive a warning.

The following content is strictly prohibited on TouchEstate: — Racist, nationalist, or discriminatory materials — Threats and intimidation — Profanity in listings and reviews — Hate-promoting content — Materials violating the law Actions upon discovery: — Content is removed immediately after moderator confirmation — The author receives a warning — Repeat violations result in account suspension Use the 'Report' button or write to us directly. We respond to such complaints with priority.