Cookie Policy
We believe in full transparency about how we collect and use data. This page explains everything about our use of cookies — what they are, why we use them, and how you stay in control.
Last updated: 2026-01-25
When you visit TouchEstate, we use cookies and similar tracking technologies to make the platform work, remember your preferences, and understand how our users interact with the site. We are committed to using only what is necessary and being fully transparent about everything else.
How we use cookies
We use cookies strictly for the purposes described below. We do not use cookies to build advertising profiles, sell your data to third parties, or track you across websites that are not part of TouchEstate.
Platform functionality
Core cookies keep you signed in, protect against cross-site request forgery, and remember which workspace and branch you are viewing.
Your preferences
We store your chosen language, colour theme (light/dark), map style, and active search filters so every visit feels personalised.
Performance & analytics
Aggregated, anonymised data helps us understand which pages are most useful, where users encounter friction, and how to prioritise improvements.
Embedded maps & media
Property location maps (Mapbox / Google Maps) and video embeds set their own cookies when rendered. These are only active when you interact with those features.
Cookie categories
We group all cookies into four categories based on their purpose. Necessary cookies are always active; the rest are only set with your consent.
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
Examples: Authentication tokens, CSRF protection, session identifiers, consent record
These cookies allow the website to remember choices you make — such as your preferred language, dark or light mode, or your active workspace — so you do not need to re-enter them on every visit.
Examples: Language selection, theme preference, saved search filters, map zoom level
These cookies help us count visits and traffic sources so we can measure and improve the performance of our site. All information collected is aggregated and therefore anonymous.
Examples: Google Analytics identifiers, page view events, session duration
Set by external services embedded in the platform. These services have their own privacy policies and may use the cookies they set for their own purposes.
Examples: Google Maps, Mapbox, YouTube embeds, ReCAPTCHA
Third-party services
The following external services may set their own cookies when their components are loaded. We have no control over these cookies. For details, see Google's privacy policy
Google Analytics
We use Google Analytics to measure traffic and understand how visitors use the platform. Data is anonymised before processing.
Google Maps
Used to display interactive property location maps. Google may set cookies when you interact with the map widget.
Mapbox
An alternative mapping provider used for some map views. See Mapbox's privacy policy for details on their data practices.
Google ReCAPTCHA
Protects our contact and registration forms from spam. ReCAPTCHA analyses behaviour to determine whether a user is human.
Managing cookies
You can control and delete cookies through your browser settings at any time. Here is how to access cookie settings in the most popular browsers.
Google Chrome
Settings Privacy and security Cookies and other site data
Mozilla Firefox
Options Privacy & Security Cookies and Site Data
Apple Safari
Preferences Privacy Manage Website Data
Microsoft Edge
Settings Cookies and site permissions Cookies and site data
Opera
Settings Advanced Privacy & Security Site Settings Cookies
Disabling necessary cookies will break core platform features such as login and workspace switching. We recommend keeping necessary cookies enabled and only disabling optional categories.
Your rights
Under GDPR and applicable data protection laws, you have the following rights regarding cookies and the personal data they may reference.
Right to know
You have the right to know what cookies we use, why we use them, and how long they are stored. This page fulfils that obligation.
Right to consent
Non-essential cookies are only placed with your explicit consent. You can give or withdraw consent at any time using our cookie settings.
Right to withdraw
You can withdraw consent at any time by clicking 'Change cookie preferences' below. This will not affect anything done before withdrawal.
Right to erasure
You can delete cookies from your browser at any time. For deletion of personal data linked to cookies, please contact our privacy team.
Change your cookie preferences
You can update your cookie consent at any time. Your previous choice will be reset and the consent banner will appear again.
Still have questions?
If you have any questions about our use of cookies or this Cookie Policy, our privacy team is here to help.
[email protected]