In the 'Profile' section of your account, you can update: — First and last name — Profile photo (avatar) — Phone number — Brief information about yourself — Preferred language (English, Russian, Armenian) — Time zone Notification settings: — Email notifications for new messages — Listing status notifications — Newsletter subscription Changes are saved automatically after clicking 'Save'.

To change your password, go to 'Account Settings' → 'Security'. 1. Enter your current password 2. Enter a new password (minimum 8 characters) 3. Confirm the new password 4. Click 'Save' Password security recommendations: — Use a combination of letters, numbers, and special characters — Don't reuse passwords across services — Change your password every 3-6 months — Never share your password with others

If you forgot your password: 1. On the sign-in page, click 'Forgot Password?' 2. Enter the email used during registration 3. Check your email — we'll send a password reset link 4. Follow the link and create a new password The link is valid for 24 hours. After expiration, request a new link. If the email doesn't arrive: — Check your Spam folder — Make sure you entered the correct email — Try requesting the link again after 5 minutes — If the problem persists, contact support

Two-factor authentication adds an extra layer of protection to your account. How to enable 2FA: 1. Go to 'Account Settings' → 'Security' 2. Click 'Enable Two-Factor Authentication' 3. Confirm with your password Once enabled, you'll receive a one-time code via email each time you sign in. Enter the code to complete sign-in. 2FA is especially recommended for: — Accounts with active listings — Agent accounts — Accounts with many contacts

Changing email: 1. Go to 'Profile Settings' 2. Enter a new email address 3. A confirmation link will be sent to the new email 4. Follow the link — email will be updated Your old email remains active until the new one is confirmed. Changing phone number: 1. Go to 'Profile Settings' 2. Enter a new phone number 3. Enter the SMS verification code 4. Number will be updated Note: if your account is linked to Google sign-in, the email associated with Google cannot be changed.

If you suspect unauthorized access to your account: 1. Change your password immediately 2. Enable two-factor authentication 3. Check your listings for unauthorized changes 4. Contact support Account deletion: — Go to 'Account Settings' → 'Delete Account' — Confirm with your password — All your data, listings, and history will be permanently deleted — Deletion cannot be undone Instead of deletion, you can deactivate your account — your data will be preserved, but your profile and listings will become invisible.